How to Set Up a Display Screen

Audience: School Admin, Queue Manager Prerequisites: At least one office must be created

Steps

1. Go to Admin → Displays.
2. Click Create Display Screen.
3. Fill in the form:
   • Name — e.g., "Registrar Lobby Screen"
   • Campus — which campus this display is for
   • Assigned Offices — select which offices this screen shows
   • Theme — Dark or Light
   • Audio — enable alert sounds on ticket call
   • Text-to-Speech — enable with language selection (e.g., en-US, fil-PH)
   • Show Announcements — toggle the announcement panel
4. Save the display. A unique access token and URL are generated.
5. On the TV or monitor, open the display URL: https://{school}.schoolaide-q.com/display/{token}
6. Set the browser to full-screen mode (F11 on most browsers).
7. The display board shows live queue data for the configured offices.

Monitoring

The Admin → Displays list shows:

• Green "Online" badge — heartbeat received in the last 2 minutes
• Red "Offline" badge — no heartbeat for more than 2 minutes (display may be closed or disconnected)

QR Codes

To print a QR poster for the queue join URL:

1. Go to Admin → QR Codes
2. Generate the poster for your campus
3. Download the PDF and print or display it at the entrance

Security Note

The display URL contains a unique access token. Do not share this token in public channels. Each display has its own token — if compromised, create a new display screen.