Screen Guide — Queue Join (Service Selection)

URL: /queue/join Access: Public (no login required)

Purpose

Visitors join the queue by selecting a service and receiving a numbered ticket.

Flow

1. Visitor sees a list of active services for the campus
2. Visitor taps or clicks a service to expand the ticket form
3. Visitor optionally fills in name and email (for notifications)
4. Visitor selects priority type if eligible (PWD, Senior Citizen, Pregnant, Scholarship, VIP)
5. Visitor toggles notification opt-in if providing email
6. Visitor submits — receives ticket and is redirected to status page

Emergency Mode

If emergency mode is active, this page shows a Queue Services Suspended message and prevents joining.

Rate Limits

5 ticket submissions per 60 seconds per IP address.

Restrictions

• If the visitor already has an active ticket (based on email or session), they are redirected to that ticket's status page.
• Services that are inactive or whose office is closed are not shown.
• Services outside the current campus schedule are hidden.