Privacy Policy
Last updated: March 30, 2026
1. Information We Collect
SchoolAide Queue collects information necessary to provide queue management services to educational institutions. This includes:
- Account Information: Name, email address, and role when school administrators create staff accounts.
- Queue Data: Ticket numbers, service types, wait times, and transaction timestamps generated during queue operations.
- Device Information: Basic device identifiers for kiosk and display screen registration.
2. How We Use Information
We use collected information to:
- Operate and maintain the queue management system
- Generate analytics and reports for school administrators
- Send service-related notifications
- Improve system performance and reliability
3. Data Retention
Queue transaction data is retained for the duration of the school's subscription. Schools may request data export or deletion at any time through their account settings or by contacting support.
4. Data Security
We implement industry-standard security measures including encryption in transit (TLS), encrypted storage for sensitive fields, and role-based access controls to protect your data.
5. Third-Party Services
SchoolAide Queue may use third-party services for payment processing (Stripe) and email delivery. These services are governed by their own privacy policies.
6. Contact
For privacy-related inquiries, contact us at privacy@schoolaide.app.